Knowledge Base
ConnectWise Entities, Properties and related Types cached by TimeSanity
The following article details the ConnectWise Entities, Properties and their Types cached within TimeSanity and accessible for building rules. We auto populate the Entities and their related Properti…
Frequently Asked Questions
Below you can find some general help and assistance for any common questions related to support, features, or troubleshooting. For any questions not covered here, please feel free to get in touch wit…
Minimum ConnectWise Security Requirements
For TimeSanity, we recommend creating a new security role, based on the minimum security requirements matrix below. You can create a new Security Role within ConnectWise from Setup > Security Roles >…
Calendar Tab
The Calendar feature provides an overview of your ConnectWise Member's time entry accuracy. Each time entry within the calendar will be flagged in 1 of 3 states: Time logged in the Past. GOOD : Time…
Aggregate Email Notifications
Feature Disabled: TimeSanity will send each broken time entry alert as a separate email. Feature Enabled: TimeSanity will consolidate each broken time entry into a single email. How to enable/disable…
