FAQs

The rules for invalid time entries aren't returning the amount of time entries expected

Once a timesheet has been submit and then approved, we will no longer trigger rules for those entries.

If a team member did not resolve an issue before submitting their timesheets, the rule will still trigger and the timesheet can be reversed as required. The rule will stop triggering once the timesheet is approved.

How far back can I check my active time entries/timesheets?

We have a 90 day cache that checks active time entries/timesheets.


How did we do?

Powered by HelpDocs (opens in a new tab)

Powered by HelpDocs (opens in a new tab)