How To

​Getting Started with TimeSanity

The following article describes how to get started with TimeSanity and caching your time entries successfully. Account Registration and activation, Payment and ConnectWise API Setup.

Waruna Kirimetiyawa
Updated 1 year ago by Waruna Kirimetiyawa

​What is a 'special rule' and how to create one

Our rule builder has an option for 'Is Special Rule' when ticked allows you to select a couple of special rules we have pre-configured. The following is a list of pre-configured special rules availab…

Waruna Kirimetiyawa
Updated 4 years ago by Waruna Kirimetiyawa

How To Create Rules

How do I create a rule? Rules are the bread and butter of TimeSanity. There are a number of rule templates available to help you get started. You can use those as a template to customise your own, or…

TimeSanity Support
Updated 2 months ago by TimeSanity Support

Global Exceptions for Members / Boards / Companies / Locations

What are Global Exceptions? Global exceptions will be excluded from TimeSanity's rule engine. A common use case is the exclusion of your ConnectWise API Members. Without a member exclusion, these API…

Waruna Kirimetiyawa
Updated 2 years ago by Waruna Kirimetiyawa

Exclude 'Charge Codes' from your results

Internal Charge Codes will trigger emails like below:.

Waruna Kirimetiyawa
Updated 2 years ago by Waruna Kirimetiyawa

Create Custom Rule Set

Its is essential for TimeSanity app to have atleast 1 enabled Rule Set with enabled Rules inside it to get email alerts. If you remove default Rule Set then ensure you do have your own custom one cre…

Burhan Kachwala
Updated 2 years ago by Burhan Kachwala

Cancel Your Subscription

Login to your account and goto Billing Tab or click on the link here https://app.timesanity.cloud/base/billing. Click "Cancel Subscription" button. At the end of the month the service will cease and…

Updated 3 years ago

Contact Support

If you would like to get support or have a question please email help@timesanity.cloud

Waruna Kirimetiyawa
Updated 4 years ago by Waruna Kirimetiyawa

Contact